Local AI Automation — Lethbridge

What if your systems handled the repetitive stuff?

Waypoint helps Southern Alberta businesses automate appointment scheduling, customer communication, and routine tasks — so your team can focus on what actually requires their expertise.

Let's Talk About Your Situation See How It Works

Local Based in Lethbridge

Clear Fixed project pricing

Honest No vendor lock-in

Example: Patient Appointment Flow

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Patient Books Online Form submitted on your website

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Auto-Confirm & Calendar Update Instant confirmation sent

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Smart Reminder Sequence 48hr, 24hr, 2hr reminders with easy cancel/reschedule links

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Records Updated No manual data entry needed

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8-10 hours saved weekly

Significant reduction in no-shows

Common Challenges

Where most businesses lose time

These are the repetitive tasks that automation handles well — freeing up your team for work that actually needs human judgment.

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Repetitive Admin Work

Appointment confirmations, data entry, copying information between systems — tasks that take time but don't require expertise.

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Disconnected Systems

Information living in multiple places that don't talk to each other. Manual updates across platforms.

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Routine Customer Questions

The same questions answered repeatedly — pricing, hours, availability, basic product info.

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Document Processing

Forms, invoices, intake paperwork — anything that follows a predictable pattern can often be automated.

What I Offer

Practical automation for small businesses

I focus on straightforward implementations that solve real problems — not complex systems that create new headaches.

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Appointment Automation

Booking confirmations, reminder sequences, calendar updates, and no-show reduction. Works with your existing scheduling system.

$500-800

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Customer Communication

Automated responses to common questions, inquiry handling, and follow-up sequences. The AI handles routine stuff, complex questions route to your team.

$800-1,500

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System Integration

Connect your tools so information flows automatically. Booking to CRM, CRM to email, invoicing to accounting — no more manual updates.

$1,200-2,000

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Document Processing

Forms, intake paperwork, invoice handling. If it follows a pattern, it can likely be automated.

$600-1,200

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Training & Handoff

I show your team how to use and adjust the systems themselves. You're not dependent on me for every small change.

Included

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Ongoing Support (Optional)

Monthly monitoring, adjustments, and optimization as your needs evolve. Not required — only if you want it.

$400-600/mo

How I Work With You

Straightforward process, clear timelines

No mystery, no open-ended projects. Here's what to expect.

Initial Conversation

We talk about what's taking up your time and where automation might help. I'll be honest if I don't think it makes sense for you.

Clear Proposal

If we move forward, I'll outline exactly what I'll build, what it will cost, and how long it will take. Fixed price, clear timeline.

Build & Test

I build the automation, test it thoroughly, and show you how it works before anything goes live. Usually takes 1-2 weeks for simple projects.

Training & Handoff

I walk your team through how to use it and make basic adjustments. You own everything — no dependency on me for minor changes.

Who I Help

Built for the businesses that power Lethbridge

I know the industries that drive our community — and I've built automation solutions specific to each one.

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Dental & Healthcare

Reduce no-shows by 40%, automate patient intake, and free your front desk from phone tag.

Appointment reminders Patient intake forms Review requests

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Real Estate

Qualify leads automatically, nurture prospects while you sleep, and never miss a follow-up again.

Lead qualification Drip campaigns CRM automation

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Restaurants & Hospitality

Streamline catering inquiries, automate reservation confirmations, and boost your online reviews.

Catering workflows Reservation management Review generation

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Accounting & Professional Services

Automate document collection, client onboarding, and recurring deliverables. Spend time advising, not administrating.

Document collection Client onboarding Automated reporting

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Agriculture & Agribusiness

Streamline supplier communications, inventory tracking, and seasonal operations with workflows built for prairie business cycles.

Supplier management Inventory alerts Seasonal scheduling

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Education & Training

Simplify student communications, automate scheduling, and reduce the administrative burden on teaching staff.

Student communications Enrollment workflows Scheduling automation

The Numbers

Automation pays for itself — fast

Real savings your business can expect from well-designed workflow automation.

8-15hrs

Saved per week on
repetitive tasks

$10k+

Average annual savings
per automation

<30 days

Typical time to
positive ROI

"An $800 automation saves your office manager 8 hours per week. At $25/hour, that's $200 saved weekly — or $10,400 annually. You break even in month one."

— Typical Waypoint Client Scenario

Pricing

Clear project pricing

Fixed prices, not hourly billing. Every project includes training and support period.

Single Automation

One specific workflow automated — appointment reminders, form processing, basic chatbot.

$500–800

✔ One focused automation
✔ Works with your existing tools
✔ Training included
✔ 30 days support

Learn More

Multi-System Integration

Connecting 2-3 platforms — CRM to email, booking to calendar, etc.

$1,200–2,000

✔ Multiple systems connected
✔ Custom workflow design
✔ Documentation provided
✔ 60 days support

Get Started

Ongoing Support

Optional month-to-month support after launch.

Flexible

✔ Basic Monitoring: $150-200/mo
✔ Active Development: $400-500/mo
✔ On-Demand: $100/hr (no retainer)
Recommended approach: Start with Basic monitoring, adjust based on your needs.

Learn More

Automation done right

About

Hi, I'm John. I'm based in Lethbridge.

I started Waypoint because I kept seeing businesses struggle with tools that promised to make life easier but actually created new headaches. The typical consultant comes in, sets something up, collects their fee, and disappears.

I do things differently. I take time to understand what you actually need, implement solutions you can understand and control, and stick around to make sure it's actually working for you.

I'm not trying to build a massive agency. I work with a small number of clients where I can provide real, hands-on support. If we're a fit, great. If not, I'll tell you honestly and maybe point you toward a better option.

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lock_open No Lock-In

location_on Local Support

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How I'm Different

Honest implementation over clever sales

These are the principles that guide how I work with clients.

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I Explain What's Happening

No black boxes. I'll show you what the AI is actually doing and why. You'll understand the systems you're paying for.

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You Own Everything

No vendor lock-in. If you decide to stop working with me, you keep everything I built. Your data, your systems, your control.

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No Long-Term Contracts

Projects are fixed-price. Support is month-to-month. If I'm not delivering value, you can walk away anytime.

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Honest About Limitations

AI isn't magic. If I don't think automation makes sense for your situation, I'll tell you. I'm not here to sell you something you don't need.

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Human Judgment Stays Central

I automate the repetitive stuff, not the thinking. Your expertise and relationships remain the core of your business.

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Actual Local Support

Not a 1-800 number or email ticketing system. You're working with me directly, and I'm here in Lethbridge.

Questions

What to expect

Answers to common questions about how this works.

No. I build everything so your team can use it without technical knowledge. If you can use email, you can use these systems. I handle the setup and show you how to manage day-to-day operations yourself.

I use platforms like Make.com and Zapier for connecting systems, and AI tools like Claude and ChatGPT for chatbots and content. The goal is always to work with what you already have — your current CRM, booking system, email platform, etc.

Simple automations: usually a few days to a week. More complex integrations: 1-3 weeks depending on how many systems need to connect. I'll give you a clear timeline in the initial conversation.

Every project includes testing before it goes live and a support period afterward. I refine it until it works for your actual workflow. If something fundamental isn't working, I'll tell you honestly and we'll figure out a different approach.

I use reputable platforms with solid security practices. For healthcare or professional services, I'm especially careful about privacy requirements. Your data stays yours — I don't store or access client information beyond what's needed for implementation.

Local presence means I can meet in person, understand your business context, and provide ongoing support without billing for travel time. My rates are competitive because my overhead is lower. If you need a large consulting firm's resources, I'll tell you — but for straightforward automation, local makes sense.

Let's Talk

See if automation makes sense for your business

30-minute conversation about where you're spending time on repetitive tasks and whether automation could help. No pressure, no sales pitch — just an honest assessment.

Email to Get Started Or Call

location_on Based in Lethbridge, serving Southern Alberta